Hardware Requirements

Learn what devices and printers you can use with our system. We also have a list of recommended devices

Stable Internet Connection

Every aspect of the system runs online and therefore requires you to be connected to the internet to receive orders. Here are a few recommendations about how to set up your internet:

  • Use your own internet connection instead of a shared connection so you have greater control

  • Keep a 3G / 4G mobile internet connection as a backup in-case there is an interruption with your normal connection. Consider using your phone on hotspot mode for such instances.

  • Consider exclusively using a 3G / 4G mobile internet connection. Certain countries have a much more reliable mobile network such as Australia.

IT staff occasionally set up an internet firewall for small business to prevent accessing harmful content. Ensure that dinerwebsitesordering.com is white-listed on your firewall to avoid connection issues to our servers.

Computer or Tablet

To manage your online store and orders, you will need a device that can access the internet. At a minimum, we recommend using a tablet or bigger. Phone access is possible but may be limiting.


This is optional but very helpful for managing orders

You can automatically or manually print new orders using any printer whose drivers are installed on a Android device, Windows or Linux PC. To clarify, this means if you can print from an application like Word or Notepad, then it's compatible with our service. We highly recommend using a thermal receipt printer.

Compatible devices:

  • Android 1.5, 1.6, 2, 3, 4

  • Windows - 7, 8, 10

  • Linux - requires NodeJS

We highly recommend using an Android device or Windows 10 tablet/computer.

You can use any printer with Windows or Linux drivers or any printer that works with ESCPOS using Android, so you are not restricted to just the printers we recommend.

We will setup the devices and printers for you. Here's the tablet and printer setups.


Ideal Setup

Android Tablet & Thermal Printer

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